My new title in life, Director of Membership

Yup, that means I have a real job again and one where I actually use both of my degrees every day. I am really excited. As with every job, it has challenges, but so far I am enjoying the opportunity to put all that learning into practice.

So, what does a Director of Membership do? This is a very common question, so I thought I would answer it for all of you and save everyone sometime. The list is long and every day is different. I am having a blast!!!

• Develop and implement a comprehensive membership development program, including membership recognition programs.
• Coordinate the production and distributions of renewal letters, new members solicitation materials, special appeals, chapter-specific appeals, etc.
• Launch coordinated mail and/or email campaigns when relevant.
• Meet yearly targets in membership budget plan numbers and overall fundraising goals.
• Track membership and donor information, ensure timely and appropriate acknowledgements of contributions, and maintain excellent records of mailings, phone and personal contact for membership and donor solicitation throughout the year.
• Coordinate the production and distribution of timely membership reports, such as monthly membership reports and Board reports.
• Implement and coordinate special events such as member appreciation month and Star Party’s during the summer months
• Cooperate with leadership in development and implementation of membership building programs. Work with leadership in providing membership training programs to assist with membership development.
• Coordinate the development and implementation of special membership materials and recognition programs.
• Coordinate to keep every organizational display, office and field, current with up-to-date membership and program materials.
• Research and coordinate with the Executive Director and Board the approval and implementation of new membership benefits.
• Maintain up-to-date membership information on the web site.
• Respond to member information inquiries and other requests for assistance.

Miscellaneous Job Responsibilities/Organizational Responsibilities:
• Provide supervision, guidance and evaluation for department staff and consultants.
• Work together with staff and board on overall organizational development and implementation of the museum’s strategic plan.
• Participate in weekly Director Team meetings, providing updates on department activities and participate in discussions and planning on overarching organizational issues and projects.
• Participate in annual budget formulation, track department income and expenses.
• Report on effectiveness of department in meeting membership goals.
• Recruit and oversee interns and volunteers to assist with membership departmental needs.